When you're investing in a new vehicle, long-term reliability matters just as much as first impressions. The 2025 J.D. Power U.S. Vehicle Dependability Study confirms what Buick owners in Ontario have known for years: this brand delivers confidence that lasts well beyond the initial purchase. With a score of just 143 problems per 100 vehicles (PP100), Buick ranks as the most dependable mass market brand in the entire study—outperforming every other non-luxury nameplate and beating the industry average by a significant margin.
For drivers in Toronto and across the Greater Toronto Area, this recognition translates directly into lower ownership costs, fewer unexpected repair bills, and a vehicle that performs consistently year after year. The study surveyed over 34,000 original owners of 2022 model-year vehicles after three years of ownership, measuring real-world reliability across nine major categories, including powertrain, infotainment, driving experience, and interior quality. Buick's performance in this rigorous evaluation offers a clear answer for anyone asking which brand they can truly count on.
The J.D. Power Vehicle Dependability Study has tracked vehicle reliability for 36 years, making it one of the most respected measures of long-term quality in the automotive industry. The 2025 study, released in February, evaluated 184 specific problem areas and ranked brands based on their PP100 scores—where a lower number indicates fewer problems and higher overall dependability.
Buick achieved 143 PP100, placing it ahead of well-known competitors, including Mazda (161 PP100), Toyota (162 PP100), Honda (201 PP100), and Ford (208 PP100). The industry average sits at 202 PP100, meaning Buick owners experience approximately 30 percent fewer problems than the typical vehicle owner. This performance gap speaks directly to the engineering quality and attention to detail built into every Buick model.
Beyond the overall brand ranking, individual Buick models earned recognition in their respective segments. The Buick Encore GX placed in the top three for the Small SUV category, while the Buick Enclave ranked among the top three in the Upper Midsize SUV segment. These results demonstrate that Buick's dependability advantage extends across its entire lineup, from compact crossovers to three-row family haulers.
Choosing a dependable vehicle affects more than just peace of mind. Fewer problems mean fewer trips to the service department, lower maintenance costs over time, and better resale value when you decide to trade in or sell. For families in Toronto who rely on their vehicle for commuting on the 401, weekend trips to cottage country, or navigating city traffic, knowing your SUV will start every morning and perform reliably throughout its life is worth its weight in gold.
The J.D. Power study specifically tracks issues that emerge after the initial ownership period, measuring how well vehicles hold up under real driving conditions over three full years. Buick's top ranking indicates that these vehicles are engineered to maintain their quality long after they leave the showroom floor.
|
Model |
Vehicle Type |
Seating |
Key Highlights |
|---|---|---|---|
|
Encore GX |
Small SUV |
5 |
QuietTuning technology, 1.3L turbo engine, available AWD |
|
Envista |
Crossover SUV |
5 |
Standard heated front seats and steering wheel, Buick Driver Confidence suite |
|
Envision |
Compact SUV |
5 |
Standard AWD, 30-inch diagonal display, 2.0L turbo with 228 hp |
|
Enclave |
3-Row SUV |
7 |
Available Super Cruise, 2.5L turbo producing 328 hp, 2,760 litres max cargo |
Every Buick model comes equipped with a comprehensive suite of driver-assistance features. The Buick Driver Confidence package includes Forward Collision Alert, Automatic Emergency Braking, Front Pedestrian Braking, Lane Keep Assist with Lane Departure Warning, Following Distance Indicator, and IntelliBeam auto high beams. Higher trims and larger models add features like Blind Zone Steering Assist, Rear Cross Traffic Braking, HD Surround Vision, and available Super Cruise hands-free driver assistance on the Enclave.
QuietTuning technology with Active Noise Cancellation comes standard across the Buick lineup, creating a calm cabin environment that reduces road noise and allows you to enjoy conversations or your favourite music without raising your voice.
The numbers from J.D. Power confirm what a test drive will prove: Buick builds vehicles you can count on. At Humberview Chevrolet Buick GMC in Toronto, our team is ready to help you explore the Encore GX, Envista, Envision, and Enclave in person. Schedule your visit today and find out why more drivers are choosing the most dependable mass market brand on the road.
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